Datenschutzrichtlinie

Zuletzt aktualisiert: January 24, 2026

1. Introduction

Welcome to VantumERP. This Privacy Policy explains how Actaer ("we," "our," or "us"), a company based in Novi Pazar, Serbia, collects, uses, discloses, and protects your personal information when you visit our website at vantumerp.com (the "Website") or use our services.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

2. Data Controller

Actaer is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Company: Actaer
  • Location: Novi Pazar, Serbia
  • Email: privacy@actaer.com
  • Website: https://www.actaer.com

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when you:

  • Request early access or join our waitlist
  • Contact us through our website
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name
  • Business email address
  • Company name
  • Company size
  • Job title
  • Phone number (if provided)

3.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

  • IP address (anonymized where required by law)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Language preferences

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to your inquiries and provide customer support
  • Marketing: To send you information about our products and services (with your consent)
  • Analytics: To analyze website usage and improve user experience
  • Security: To protect against fraud and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

5. Legal Basis for Processing (GDPR)

For users in the EEA, we process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent for specific purposes
  • Contract: Where processing is necessary to perform a contract with you
  • Legitimate Interests: Where we have a legitimate business interest that does not override your rights
  • Legal Obligation: Where we are required to process data by law

6. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in operating our website and services (e.g., hosting providers, analytics services)
  • Business Partners: Trusted partners for joint marketing efforts (with your consent)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection. When we transfer data internationally, we implement appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission
  • Data processing agreements with our service providers
  • Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purposes for which it is processed.

9. Your Rights

Under GDPR and other applicable laws, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@actaer.com. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

11. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:

  • Email: privacy@actaer.com
  • Company: Actaer
  • Location: Novi Pazar, Serbia

15. Supervisory Authority

If you are located in the EEA and believe that we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.